LIMITED TIME ONLY! Get 25% OFF ALL Orders with discount code: SPECIAL25 (Sale items included).
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We accept Pay pal, Visa, MasterCard, American Express, Discover and Debit Card.

IS IT SAFE AND SECURE TO PLACE MY ORDER AT ULINAI.COM?
Extremely. UliNai is under management of Ulinai Group, LLC Established since 2011. Security and protection of your information is our priority at UliNai. All information entered via the website will be protected both offline and online. Access to all users information is restricted. Rest assured that our customer information are protected at all times.

WHERE ARE MY ORDER COMING FROM?

Our warehouse is located in Minnesota USA.

 

HOW LONG DOES IT TAKE IN GENERAL TO PROCESS MY ORDER?

Most orders are shipped within 1 to 3 business days after we receive the order and payment authorization.

DO YOU SHIP VIA PO BOX?

Yes, We do ship to PO Boxes and addresses within United States.

MY ORDER WAS SHIPPED SEVERAL DAYS AGO AND I HAVE NOT YET RECEIVED MY PACKAGE.   WHAT SHOULD I DO?

Please send an email to support@ulinai.com If 7 days has passed since you received a confirmation email from us but you still have not receive your order.


DO YOU CHARGE SALES TAX ON THE ITEMS PURCHASED FROM YOUR WEBSITE?
We are required by law to collect Sales tax in Minnesota State.

HOW DO I USE THE COUPON CODES?

During checkout, please enter your coupon code in the Promotion code box. Your discount will be deducted from the overall total.

DO YOU ACCEPT AN EXCHANGE IF AN ITEM IS DEFECTIVE AFTER THEY ARE WORN?
Yes, if the item was defective. The warranty does not cover damaged items due to misuse and improper care of the product.  Within 7 days after receiving, please email us few images of the defective item to support@ulinai.com.
 
CAN I HAVE A REFUND?
If an item does not arrive or does not match the description, and your payment is eligible, we will reimburse the full cost of eligible purchases paid, including shipping costs. All you have to do is to ship us back the product on your own expenses within 7 days after the invoice.